Policy & Procedures

Upon signing up for lessons, the student/parent will be asked to read the studio Policies & Procedures and sign/date the document. By signing, you agree to respect and abide by the studio’s current policies as long as the student is taking lessons with the instructor. If a new version of the policies is issued, the instructor will provide a copy with the changes highlighted.

General Information | Weekly private lessons are offered in 30, 45 or 60-minute sessions, depending on the student’s age/level.Students are expected to be adequately prepared for lessons, and are encouraged to complete effective practise at home.

Location & Parking | The studio is located at 34 Rondelay Drive, Castle Hill. Please park outside on the street, never in the driveway.

Attendance | Students are expected to continue lessons for a full academic year. Students are expected to arrive for lessons in a timely manner, with all required materials and music. Please be prompt as lessons times cannot be extended for students who arrive late. Students should be picked up promptly at the end of their lesson time.

Tuition & Payment | Tuition is charged by the school year, paid in four instalments and is non-refundable. The term invoice will be given to students on the first lesson of each term which payments are due by the second lesson.  Cash, bank transfer and/or personal checks are acceptable. A $10 late fee will be assessed on all payments received after the second lesson of that term and lessons will be suspended until tuition is paid. Unexcused absences may not receive credit/reimbursement, at the discretion of the teacher. In the event excused absence occurs, any pre-paid tuition will be applied towards a lesson the following term. Students are expected to pay for all the music books and materials. The teacher reserves the right to raise fees at the beginning of each new teaching year.

Refundable Deposit | All students are required to pay a one-time upfront $100 deposit on their first lesson with Lydia. This deposit secures the students’ time slot and is refundable after termination (once all music lesson fees, books and other additional extras are paid in full).

Make Up Lessons | An absence due to illness, accident, or family emergency is excused provided the teacher is notified no less than 24 hours in advance. Lessons missed due to family vacation are excused provided notification is given one month in advance. It is the students’ responsibility to sign up for a make up lesson time if desired; however, make up lessons cannot be guaranteed. Any lessons missed by the teacher due to illness or emergency will be rescheduled as soon as possible or a credit will be given towards the following term.

Discontinuing Lessons | At the discretion of the teacher, students may be asked to discontinue lessons at any time if they have unpaid tuition, an excess amount of absences/unprepared lessons, or if they show a lack of interest. However, if a situation arises in which a family must discontinue lessons mid-year (for example: moving), the teacher requires one month written and paid tuition notice. The teacher will not recognise/accept emails nor telephone messages as documentation for said notice. Regardless of when appropriate notice is given, such student/parent shall be financially responsible for the following 1 month/lessons, whether the student/parent chooses to attend or be absent.

Equipment | All students must have a piano or digital piano for home practice. The quality of the students’ home instrument plays a significant role in their potential for success. Acoustic piano is preferred especially for students who are undertaking examinations. If you prefer a digital piano, please invest in a full-size keyboard (88 keys) with weighted, touch-sensitive keys and pedals.

Examinations | Students are welcome to participate in theory and/or performance examinations. These opportunities require additional entry fees.  The teacher reserves the right to decide if and when a student is to present for an examination. Students who are not adequately prepared will not be permitted to present.